What Does a Personal Injury Attorney Do?

Dean Boyd

13 Feb 2026
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What Does a Personal Injury Attorney Do?

When someone is seriously hurt in a car wreck, trucking accident, motorcycle crash, or workplace incident, everything changes in seconds.

Medical bills start stacking up. Work becomes uncertain. Insurance companies begin calling. And most people have no idea what they’re supposed to say, sign, or do next.

That’s where a personal injury attorney comes in.

At its core, a personal injury attorney protects injured people and their families after someone else’s negligence causes harm. But in practice, the job is much more involved than most people realize.

Here’s what a personal injury attorney actually does.

What Does a Personal Injury Attorney Do? — An Overview

1. Protects You From Insurance Companies

Insurance adjusters may sound friendly, but their job is simple: pay as little as possible.

A personal injury attorney steps in immediately to:

  • Stop recorded statements that can be used against you

  • Prevent you from accidentally damaging your case

  • Handle all communications with insurance companies

  • Make sure deadlines and legal requirements are met

Many people try to handle claims on their own. Six months later, after medical treatment is ongoing and the insurance company is offering pennies, they call a lawyer wishing they had done so sooner.

An experienced attorney levels the playing field from day one.

2. Investigates the Wreck and Identifies Every Possible Claim

In serious cases, there is often more than one responsible party and more than one insurance policy available.

A personal injury attorney will:

  • Investigate how the crash happened

  • Preserve critical evidence

  • Identify all potentially liable parties

  • Pursue every available insurance policy

This is especially important in semi-truck and commercial vehicle wreck, where multiple companies may share responsibility.

If someone is badly hurt or killed and it wasn’t their fault, our job is to find every avenue available to recover compensation.

3. Proves the Full Extent of Your Injuries

It’s not enough to show that you were hurt. The law requires proof.

A skilled personal injury attorney connects the dots between:

Insurance companies now rely heavily on software and AI systems to evaluate claims. If the case is not presented clearly and thoroughly, those systems will undervalue it.

An experienced attorney understands how to build a case that accurately reflects what you’ve been through — and what you will continue to face.

4. Calculates What Your Case Is Actually Worth

Most people underestimate the value of their claim.

A personal injury attorney evaluates:

  • Past and future medical expenses

  • Lost income and loss of earning capacity

  • Physical pain and mental anguish

  • Long-term disability or impairment

Without legal representation, many injured people accept early offers that don’t even cover their future medical needs.

Our goal is simple: get our clients what they deserve, not what an insurance company hopes they’ll settle for.

5. Negotiates — and Goes to Trial If Necessary

Most personal injury cases settle. But they settle fairly only when the insurance company knows your attorney is prepared to try the case.

Our firm has over 35 years of experience representing injured clients in Amarillo, Lubbock, Albuquerque, and beyond. We have a proven track record of trial results and courtroom experience.

When insurance companies know a firm will actually take a case to trial, negotiations change.

6. Keeps You Informed and Moves Your Case Forward

A good personal injury attorney doesn’t disappear after you sign up.

We believe communication matters. Our clients always know where their case stands. We are proactive. We do not let cases drift toward deadlines or sit idle.

Bad firms push up against statutes and let cases drag. We don’t.

Our focus is to move cases efficiently and aggressively — while allowing medical treatment to dictate the right timing for resolution.

7. Takes the Burden Off You

After a serious wreck, clients are overwhelmed.

They’re dealing with:

  • Pain

  • Fear

  • Medical appointments

  • Missed work

  • Constant insurance calls

They don’t know what to say, who to talk to, or what mistakes could hurt their case.

A personal injury attorney takes that weight off your shoulders.

We tell our clients to focus on one thing: getting better. We handle the rest.

When Should You Call a Personal Injury Attorney?

If you’ve been seriously injured in:

  • A car accident

  • A semi-truck or commercial vehicle wreck

  • A motorcycle crash

  • A workplace injury

  • Any incident where someone else’s negligence caused serious harm

You should speak to an attorney as soon as possible.

Consultations are free. Our intake team is available 24/7.

Talk to an Experienced Personal Injury Attorney Today

If you or someone you love has been badly hurt or killed and it wasn’t your fault, you don’t have to navigate this alone.

With offices in Amarillo, Lubbock, and Albuquerque, and more than 35 years of experience fighting for injured clients, we know what to do next, even when you don’t.

Call Attorney Dean Boyd today for a free consultation. Let us protect your rights, deal with the insurance companies, and pursue the full compensation you deserve.

You focus on healing. We’ll handle everything else.

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